Returns & refunds

You have 7 calendar days from the date of confirmed delivery to request a return. The return window begins when your order is marked as delivered by the carrier — not from the date of purchase or shipment.

Requests received after the 7-day window will not be accepted, except where an item is found to be materially misrepresented (see Section 3).

To be eligible for a return, items must:

• Be in the same condition as when they were shipped — unhandled and unaltered
• Be returned in their original packaging (bag, board, slab, or outer packaging)
• Not have been removed from a graded slab or re-cased
• Not show signs of damage caused after delivery

I photograph every item before it ships. If a returned item arrives in a condition different from how it was sent, I may deny the return or issue only a partial refund.

If you receive an item that is materially different from its listing — including an incorrect grade, significant undisclosed defects, or the wrong item entirely — I'll make it right at no cost to you:

• Contact me within 14 days of delivery with photos documenting the issue
• I'll provide a prepaid return shipping label
• Once it's back and checked, I'll issue a full refund including original shipping charges

Minor photographic variations in color that do not affect grade or condition do not constitute misrepresentation.

If you simply change your mind, you may still return eligible items within the 7-day window under the following terms:

• You are responsible for the cost of return shipping
• The item must arrive back to me in original condition (see Section 2)
• Original shipping charges are non-refundable for remorse returns
• A non-refundable payment processing fee (2.9% + $0.30 of the original transaction) will be deducted from your refund amount

The following items are not eligible for return:

• Items damaged after delivery due to customer handling or storage
• Items where the slab has been cracked, tampered with, or removed
• Items returned after the 7-day window (except misrepresented items per Section 3)
• Items purchased during clearly marked final-sale promotions

If your order arrives visibly damaged due to carrier mishandling, please:

1. Photograph the outer packaging and the item before unpacking further
2. Contact me within 72 hours of delivery at [email protected]
3. I'll file a carrier claim on your behalf and work to resolve the issue

I take great care in packing — every comic is bagged, boarded, and boxed; graded slabs are double-boxed. In the rare event of transit damage, I'll do my best to make it right.

1. With an account: open the order under Account → Orders and click Request return. As a guest: email [email protected] with the subject line "Return Request — Order #[your order number]"
2. Describe the reason for your return and include photos if the item is misrepresented or damaged
3. I'll respond within 1–2 business days with return instructions
4. Ship the item back using a trackable method and share the tracking number with me

Please don't ship a return until I've sent you return instructions. Returns sent without them may not be accepted.

Once your returned item arrives and I confirm it meets the eligibility requirements, I refund the original payment method used at checkout. Refunds land within 5–10 business days.

Processing fee: Payment processors do not refund their transaction fees when a refund is issued. For misrepresented items (Section 3), I absorb this cost — you receive a full refund. For remorse returns (Section 4), the non-refundable processing fee (2.9% + $0.30) is deducted from the refund amount.

If you haven't seen your refund within 10 business days of my confirmation email, please contact me.

Questions about returns? Reach me at [email protected] or use the contact form. I reply within 1–2 business days.